When it comes to corporate communications trends, the FIR Podcast Network is an excellent resource for PR, organizational communications, marketing, and internal communications content. Their EE Voice show explores the complexity and subtleties of internal communications, and its effects on employee engagement. Read more
CommCore Blog and News
The CommCore Observer: Be in the Room Where it Happens in 2024
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The CommCore Observer: Apologies “AND” – Don’t just say you’re sorry
The recent uproar about changes to Delta Airlines Sky Miles program and apologies from CEO Ed Bastian got us thinking yet again about when and how to apologize, with the added emphasis on the word “AND” – AND what are you going to do about it?
CommCore CEO quoted in CNN Business on Crisis Communications: How McDonald’s Middle East franchises got into a public feud over Israel
“You’re seeing the risk play out right now of that business model,” said Andrew Gilman, founder and CEO of CommCore, a consulting group with expertise in crisis communication. “It’s less control.” Read more
The CommCore Observer: Cybersecurity Awareness Month – AI – Adds a New Wrinkle
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We are about half-way through October, aka, Cybersecurity Awareness Month. Communicators should be using this time to alert employees, retirees, vendors, shareholders, and their families and friends about being more aware of their on-line habits and the increasing danger of generative AI scams and attempts. |
The CommCore Observer: When to Put Your CEO Out-Front in a Crisis
Last month, we wrote about when to ask the CEO to serve as lead spokesperson or representative of the brand in a proactive, positive communications situation. What about a crisis or emergency?
Client Spotlight: Providing Executive Briefing Skills to the Federal Government
Executive briefing skills are a cornerstone to success, whether you’re presenting information to your team, your supervisor, or to an audience of decision-makers. Your ability to brief senior executives in a compelling way can be a game-changer for your career personally, and for your team’s objectives agency-wide. Read more
Welcome our Fall Intern, Vicky!
Vicky Chen is a sophomore student at Vanderbilt University, majoring in Economics and Sociology with a minor in Business.
Three words I would use to describe myself:
Goal-oriented, Motivated, Responsible
Why intern at CommCore? Read more
The CommCore Observer: When to Put Your CEO Out-Front
A recent study by FTI and a Washington Business Journal article on the CEO as the embodiment of the company or organization’s brand got us thinking. Since CommCore works in both camps – proactive communications for media interviews and presentations, and reactive crisis communications and reputation protection, we will devote 2 issues of The Observer, our monthly newsletter, to this topic.