Michigan Governor Rick Snyder’s public apology for the water crisis in Flint brings to light several crisis issues – many centered on communications problems:
- Was this a preventable crisis?
- Why didn’t Gov.
Michigan Governor Rick Snyder’s public apology for the water crisis in Flint brings to light several crisis issues – many centered on communications problems:
“A recent survey conducted by CommCore showed that many industries will continue to be under fire in 2016 and beyond. The survey was titled: “From Tylenol to the Latest Cyber Attacks, 30 Years of Media and Crisis Coaching.” Read more
Nick Peters stated: Perception is reality when a consumer-facing company encounters a crisis, says CommCore Consulting Group Senior Vice President Nick Peters. Most customers don’t care about Chipotle’s side of the story, he says. Read more
By: Noura Azeem, Fall 2015 Intern
Toymaker Spin Master has been on a roll – its earnings have been skyrocketing. Its latest toy Bunchems was nominated for Toy of the Year. Read more
The following post is by Summer Intern: David Bloch, dbloch@localhost
Last week, Amazon debuted its much-hyped Prime Day sale to commemorate the company’s 20th anniversary. But while the e-commerce behemoth gained acclaim in the build-up, its celebration was short-lived once the sale took place. Read more