As a crisis counselor who has worked with law enforcement, I saw the “60 Minutes” Sept.25 “Fighting Terrorism in New York City” as a terrific PR coup for the NYPD and Commissioner Raymond Kelly. Read more
CommCore Blog and News
Posts Tagged: Communications Training
Answer the Damn Question, Please
Caveat: This is an example of a politician not-answering a question and then walking off the set. I’m not taking sides here, but using this as a teaching moment for others who either coach spokespersons or want to be interviewed. Read more
Learning from the first crisis: Don’t make the same mistakes twice
Virginia Tech’s shooting massacre in 2007 changed the way universities and other public institutions respond to crises. As a result of the slow, manual campus warning system in place on the day a deranged gunman killed 32 people, emergency and crisis response leaders more rapid alert protocols, adding blast texts and emails along with other traditional warnings. Read more
Crisis reporting: How to stay up to date?
The media recently reported on an incident involving home/vacation rental website www.Airbnb.com. It turns out that a “guest” at an Airbnb property in San Francisco vandalized the home of the lessor. Read more