CommCore Blog and News
Posts Tagged: BP
CommCore’s Pick of the Top 5 Crises of 2010
The CommCore list of top Crises for 2010 has a few of the obvious candidates, plus one or two that represent a certain type of crisis vs. the biggest news or blog splash.
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THE BEST CRISIS: THE ONE YOU NEVER HEAR ABOUT
One of the best points in the recent NY Times article on BP, Toyota and Goldman Sachs http://nyti.ms/9KT2ck was the statement that organizations that handle a crisis well are rarely heard about.
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NEW YORK TIMES ANALYSIS OF RECENT CORPORATE CRISES
A good analysis of BP, Toyota and Goldman Sachs on crisis appears in the New York Times, Sunday, August 22. http://nyti.ms/9KT2ck. Peter Goodman’s article makes several strong points:
- First, it’s one of the better factual recounts of the events for each enterprise involved in the spill and the cleanup.
Tony Speaks
Former BP CEO Tony Hayward gave his first interview last week in the UK. (http://tinyurl.com/32hnzud) While the article included comments from critics, he wasn’t as immediately challenged as his prior appearance in front of the US Congress or the lying-in-wait law suit depositions.
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Responding to “Fake” Tweeters
Public companies increasingly have to deal with “fake” Twitter accounts created by people who have a bone to pick with the corporation or its brands. BPGlobalPR, for example, is a mock Twitter account using the BP name that has already acquired over 187,000 followers with its satirical spoof tweets on the company’s oil spill clean-up efforts. Read more
Does the picture tell the story?
Front page of USA Today this morning, and just about everywhere else in the media: a “before” and “after” photo or video clip of the oil well deep in the Gulf.
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War Rooms and Crisis Communications
Establishing a communications “war room” in a crisis is one of the first tactical steps to get on top of a fast breaking situation.
It’s essential to have a central place for a crisis team.
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Crisis Management: The Importance of Planning
The Gulf Oil Spill’s Battle of the Sound Bites and Science
We previously blogged on the BP analogy about trying to place a cap on the leaking oil well in the Gulf of Mexico. Several BP spokespersons stated that placing the cap was akin to performing open heart surgery in 5,000 feet of water.
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