Is anyone really surprised that Duck Dynasty patriarch Phil Robertson gave an interview bashing the gay community? The real story will be how A&E handles the backlash coming from all sides.
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CommCore Blog and News
Posts Tagged: crisis communications
Hashtags and Diamonds are Forever. #AskJPM
One of the most epic failures of social media use occurred this week when JP Morgan scheduled then cancelled a live Twitter Q&A.
Transparency is a good thing and social media is a great tool to build relationships and listen in on what others are saying about a company and its reputation.
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Part 1 of 2: Crisis and Social Media Insights Q&A by Melissa Agnes
CommCore has asked top Communication Experts on their insights on Crisis and Social Media. Below you will find a guest post by Melissa Agnes. If you would like to be considered to share your insight on future posts, please let us know.
In a Crisis, Actions Can Speak Louder than Words
Former Yankee great Don Mattinglywas known as “Donnie Baseball” during his career in New York in the 1980s and 90s. His dignified demeanor was as emblematic of the most storied franchise in American sports as his talent. Read more
What Pasta Will You Buy This Week?
Barilla Pasta’s crisis whirlwind started with a comment in Italy (probably in Italian). Within days it became a trending hashtag on Twitter and Facebook, a global electronic boycott, spoof commercial ads on YouTube and Vine, and now Ad wars with competitors like Bertolli being shared on Instagram and across the Internet. Read more
Find A Way-It Works
Diana Nyad’s mantra “Find a way” was the inspiration that led to her record-breaking swim from Cuba to Key West. In her post-swim press conference, Nyad cited examples of her various work-arounds, i.e.
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Video: Andrew Gilman CEO Explains the Three Types of Crisis
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Federal Budget Cuts and Training
The sequester bite is taking a toll on government programs. According to the NY Times the sequester is temporarily changing the way the government does business.
One example is pulling out of an international space conference held in the US. Read more
Medical Intern “Boot Camp” — Life and Death and Communication
Few crises are as immediate as those faced by doctors and medical personnel with patients in life and death situations.
And nothing prepares a doctor – particularly a novice hospital intern – for a crisis like a simulation.
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A Whale of a Controversy
SeaWorld didn’t wait to fight back against a documentary film released today that claims whales in captivity suffer physical and mental stress because of confinement. The park’s entertainment division pre-emptively sent a rebuttal to 50 movie critics a week before the movie was to premiere.
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