After admitting he used the “N-word” during a company conference call in May, Papa John’s founder and CEO John Schnatter resigned as chairman earlier this week. This was not the first time he received media backlash after his controversial comments. Read more
CommCore Blog and News
Posts Tagged: crisis communications
CEO Andy Gilman Quoted in CNN Money article on latest Starbucks and Disney strategy
As we’ve seen recently with both Starbucks and Disney, when a crisis hits, you must act fast. Earlier this week CommCore CEO Andy Gilman was quoted about this in the CNNMoney article, “Strategy for Disney and Starbucks: Quick, bold action against racism.” Read more
CEO Andy Gilman quoted in PR News on GDPR Crisis Planning
With all of the large-scale cyber attacks over the last few years, CommCore CEO Andy Gilman was recently quoted in the PR News article, “A 5-Step GDPR Crisis Plan” about how to create a crisis communications plan ahead of the European General Data Protection Regulation (GDPR) deadline at the end of May and in the event of a dreaded data breach. Read more
CEO Andy Gilman Quoted in CNNMoney
CommCore CEO Andy Gilman was recently quoted in the CNNMoney article, “Facebook, Uber, Wells Fargo: The strategy behind 3 corporate apology ads” about how the three companies have launched apology campaigns to overcome their recent scandals and ultimately garner forgiveness from the public. Read more
CEO Andy Gilman Quoted in CNNMoney
CommCore CEO Andy Gilman quoted in the CNNMoney article “Starbucks has a bold plan to address racial bias. Will it work?” after Starbucks CEO Kevin Johnson announced all U.S. Read more
CommCore in The New York Times: A Crisis Simulation that Makes Reporters Sweat
At the risk of tooting our own horn, we are sharing the recent New York Times in-depth article on CommCore’s PressureTest crisis communication simulation. (Some Observer readers may have already seen it.)
CommCore CEO, Andrew Gilman Quoted on the Importance of a Crisis Communications Plan
CEO Andrew Gilman was quoted in the DMN article, “Bad News Can Move At The Speed Of Light” on the importance of having a crisis communications plan in place.
When the Tylenol crisis hit, “you had three TV networks, print, AP, UPI…you had a small funnel to navigate to get the message out,” said Andrew Gilman, president and CEO of D.C.’s Read more
Arconic CEO’s Iconic Self-Destruction
CommCore SVP Nick Peters discusses how former Arconic CEO, Klaus Kleinfeld lost his job after sending one of his investors an ill-advised letter.
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Nivea’s Anti-Perspirant Ad Doesn’t Pass the Smell Test
CommCore’s Nick Peters weighs in Nivea’s ill-advised Facebook ad campaign
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CEO Andrew Gilman Quoted in New York Times Article on Shopping in a Political Age
CommCore CEO Andrew Gilman quoted in the NYT article, “Shopping becomes a Political Act in the Trump Era”
“The sharp reaction before and after Nordstrom’s decision — made quietly, with no announcement — highlights the tightrope companies must walk in this hyper-politicized environment. Read more