Caveat: This is an example of a politician not-answering a question and then walking off the set. I’m not taking sides here, but using this as a teaching moment for others who either coach spokespersons or want to be interviewed. Read more
CommCore Blog and News
Conference Call Coping
Words we don’t usually hear: “Oh, boy, I’ve got a conference call coming up.”
OK, so perhaps it’s a good news call because you landed a new client with a knock-your-socks-off proposal. Read more
5 Ways to Listen Better
The TED (Technology, Entertainment & Design) Conference is a series of well known meetings where leaders share ideas, concepts and discoveries.
If you haven’t been invited to the California sessions or the offshoots around the globe, the next best thing are the TED videos. Read more
Humble, Open Leaders Leave Greatest Legacies
In a recent Bloomberg BusinessWeek article authored by John Ryan, “Three Keys to a Great Leadership Legacy,” the author does a terrific job of explaining the roots of truly great and admirable legacies. Read more
CEO Achilles Heels: The Dare Devil
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NEGATIVE HEADLINES: THE IMPORTANCE OF PROACTIVE MEDIA RELATIONS AND MESSAGE DEVELOPMENT
Most people know intuitively that eating healthy food is a good thing; one generally doesn’t associate a negative news headline associated with it. But at a time when the state of the economy has consumers tightening their family budgets, the questions is, at what price will they still opt for healthier fare?
Read more CEO Achilles Heels: The Father Figure
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Learning from the first crisis: Don’t make the same mistakes twice
Virginia Tech’s shooting massacre in 2007 changed the way universities and other public institutions respond to crises. As a result of the slow, manual campus warning system in place on the day a deranged gunman killed 32 people, emergency and crisis response leaders more rapid alert protocols, adding blast texts and emails along with other traditional warnings. Read more
Crisis reporting: How to stay up to date?
The media recently reported on an incident involving home/vacation rental website www.Airbnb.com. It turns out that a “guest” at an Airbnb property in San Francisco vandalized the home of the lessor. Read more
CEO Achilles Heels: The Iconoclast
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