Few crises are as immediate as those faced by doctors and medical personnel with patients in life and death situations.
And nothing prepares a doctor – particularly a novice hospital intern – for a crisis like a simulation.
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How to Stand Your Ground — On Live TV
Senator Elizabeth Warren, D- MA, recently delivered an object lesson in how to effectively stand one’s ground in a tough live broadcast interview.
Appearing on CNBC’s “Squawk Box” to defend her proposed legislation to break up the big banks, Warren withstood a barrage of challenging and skeptical – even scolding – questions from several of the program’s hosts by refusing to acknowledge their unrelenting criticisms.
Read more What does your handshake say about YOU?
Cliché: You only have one chance to make a first impression.
Clichés are both true and exaggeration. So, in the spirit of the cliché, we call your attention to a Fast Company posting on handshakes.
Read more Storydoing: Storytelling in Action
A blog by Ty Montague in the Harvard Business Review commends the current trend for storytelling as part of marketing, sales and corporate reputation.
Montague’s article is a quick take on his new book True Story: How to Combine Story and Action to Transform Your Business. Read more
A Whale of a Controversy
SeaWorld didn’t wait to fight back against a documentary film released today that claims whales in captivity suffer physical and mental stress because of confinement. The park’s entertainment division pre-emptively sent a rebuttal to 50 movie critics a week before the movie was to premiere.
Read more More Lessons from the Coaching Ranks
We have blogged previously on communications lessons involving sports coaches. The first news conference by David Moyes, who replaced coaching legend Sir Alex Ferguson at Britain’s famed Manchester United soccer club, offers an excellent example of deft media handling.
Read more Why are safety drills important? Ask Asiana Airlines flight attendants
One of the top media attention grabbers is an airplane crash at a major airport with dramatic video of the explosion and fire.
When Asiana Airlines flight 214 smacked the runway at San Francisco International Airport (SFO), it was all over global news in a twitter nano-second.
Read more Gesturing Abroad
In most cases containing physical gestures is key to effective public presentations. Looking like a windmill, arms flailing, is generally not recommended, at least in most American public forums.
But consider the rest of the world – in particular Italy – where experts say some 250 different gestures are used in everyday conversation.
Read more Red Flags Over The NFL
The NFL can’t win for losing:
· Last February 4 we posted an item on this blog taking the National Football League to task for failing to communicate promptly with the media and the public when the lights went out in the New Orleans Superdome in the middle of the Superbowl.
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