CommCore Blog and News

Asking “How did we do?” helps Texas improve crisis response from Ebola to Zika

When local, state and federal authorities faced the nation’s first confirmed Ebola outbreak in Dallas in 2014, reviews of their response were harsh:
  • Bungled protocols at Texas Presbyterian Hospital, site of the original infection
  • Conflicting public messages from hospital, county, state and federal government authorities
  • Lack of overall preparedness and coordination
A key tenet of good crisis planning is conducting a thorough post-crisis assessment of “lessons learned” – aka “How did we do?”
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What Where They Thinking?! Google Drops the Ball with Mic Drop Prank

CommCore CEO Andy Gilman discusses Google’s April Fool’s Day faux pas in this edition of “What Were They Thinking?!”

 

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