The CEO’s role as Communicator-in Chief is sharply contrasted when we compare Oscar Munoz of United Airlines with Ed Bastian of Delta. Both responded to passenger ejections and viral videos. The first got slammed, the second praised.
CommCore Blog and News
CEO Andrew Gilman Quoted in The Ladders Article, “United debacle: When can employees speak up?”
CommCore CEO Andrew Gilman was quoted in The Ladders article “United debacle: When can employees speak up?” providing analysis on United Airline’s company culture.
Andrew Gilman, President and CEO of CommCore Consulting Group, told Ladders about the nature of the flight industry. Read more
CEO Andrew Gilman Quoted In the Washington Post’s Article, “United overbooked – by one scorpion”
CommCore’s CEO Andrew Gilman was recently quoted in the Washington Post’s article on a recent United Airlines mishap,
Attention, United Airlines passengers: Don’t forget to lather up with “Off.”
A couple returning from vacation in Mexico apparently brought on an unexpected passenger: a scorpion. Read more
CommCore CEO Andrew Gilman Quoted In the Washington Post’s Article, “Why people will keep flying United even if they don’t want to”
CommCore CEO Andrew Gilman was quoted on the recent United Airlines crisis in the Washington Post’s article, “Why people will keep flying United even if they don’t want to”
And then there is the latest passenger scandal. Read more
Andrew Gilman Quoted in Digiday’s Article, “‘Not something that can be spun’: United is a brand in crisis”
CommCore CEO Andrew Gilman was quoted in Digiday’s article, “‘Not something that can be spun’: United is a brand in crisis”
“The leggings incident was embarrassing and may have been exacerbated by internet trolls, but this is an unmitigated disaster,” said Andrew Gilman, chief executive of the crisis communications firm CommCore Consulting Group. Read more
3P’s of Public Presentation
Written by: Melissa Gustafson, Spring Intern
Organizational leaders – especially CEOs – are what we at CommCore call “Communicators-in-Chief.” Every nuance of how they come across in speeches, briefings, interviews, and meetings conveys their brand message. Read more
CEO Andrew Gilman Quoted in The New York Times Article, “United Airlines Passenger Is Dragged From an Overbooked Flight”
CEO Andrew Gilman was quoted in The New York Times article, “United Airlines Passenger Is Dragged From an Overbooked Flight”;
Andrew D. Gilman, the chief executive of CommCore Consulting Group, a crisis communications firm, said the situation would probably make people reconsider whether they wanted to fly United. Read more
Nivea’s Anti-Perspirant Ad Doesn’t Pass the Smell Test
CommCore’s Nick Peters weighs in Nivea’s ill-advised Facebook ad campaign
Read more
Archive +
Get the Yes& CommCore Observer
Sign up for the Yes& CommCore Observer, a monthly email newsletter packed with actionable takeaways drawn from the changing landscape of communications & PR today.