CommCore CEO Andrew Gilman was quoted in Digiday’s recent article on the continuation of United Airlines’ PR crisis:
Yesterday, it embarked on a multimedia quest to convince people it is taking responsibility by changing its overbooking rules. Read more
CommCore CEO Andrew Gilman was recently quoted in PR Week’s article “Why American Airlines’ stroller scuffle didn’t lead to United Airlines-level fallout”:
CommCore CEO and founder Andy Gilman told PRWeek the airline’s response showed care and concern for its passengers. Read more
CommCore SVP Nick Peters discusses how former Arconic CEO, Klaus Kleinfeld lost his job after sending one of his investors an ill-advised letter.
Much has been written about the importance of CEOs engagement with consumers in social media, especially via their Facebook accounts. Yet recent marketing research reveals though companies are increasingly communicating with consumers via social media, many CEOs are still resistant to engage personally:
The CEO’s role as Communicator-in Chief is sharply contrasted when we compare Oscar Munoz of United Airlines with Ed Bastian of Delta. Both responded to passenger ejections and viral videos. The first got slammed, the second praised.
CommCore CEO Andrew Gilman was quoted in The Ladders article “United debacle: When can employees speak up?” providing analysis on United Airline’s company culture.
Andrew Gilman, President and CEO of CommCore Consulting Group, told Ladders about the nature of the flight industry. Read more
CommCore’s CEO Andrew Gilman was recently quoted in the Washington Post’s article on a recent United Airlines mishap,
Attention, United Airlines passengers: Don’t forget to lather up with “Off.”
A couple returning from vacation in Mexico apparently brought on an unexpected passenger: a scorpion. Read more
CommCore CEO Andrew Gilman was quoted on the recent United Airlines crisis in the Washington Post’s article, “Why people will keep flying United even if they don’t want to”
And then there is the latest passenger scandal. Read more
CommCore CEO Andrew Gilman was quoted in Digiday’s article, “‘Not something that can be spun’: United is a brand in crisis”
“The leggings incident was embarrassing and may have been exacerbated by internet trolls, but this is an unmitigated disaster,” said Andrew Gilman, chief executive of the crisis communications firm CommCore Consulting Group. Read more