Your grandmother was right when she used to say, “Don’t toot your own horn, let others do it.”

That’s even more true in today’s 24/7 world of crisis management.  Third party advocates and spokespersons are experiencing increased influence as a way to build brand reputation and defend it when a crisis hits. Read more

It doesn’t matter whether it was started by the rumor mill, an investor recommendation, or a public announcement, the M&A process is rife for speculation. M&A inquiries require a heightened set of skills when dealing with questions. Read more

The hacking of SONY Pictures data not only raises questions about whether threats can force a company to pull a product from the market place, but generates a host of new concerns for anyone who uses e-mail or instant messaging. Read more